FREQUENTLY ASKED QUESTIONS

WHAT TYPE OF SESSIONS DO YOU SHOOT? I specialize in portraits, women’s beauty sessions, family portraits, and business and personal branding imagery. Newborn sessions will be referred to other local photographers that are amazing talent!

Children sessions including cake smash and milestone portraits are serviced within family portrait sessions.

I also cover special events, both small and personal to corporate events. There is a two hour minimum within the tri-state area,

WHEN SHOULD I BOOK MY SESSION? Portrait sessions are offered all year round but should be scheduled as soon as possible if images are needed for special times to allow time for ordering and print turnaround. Most clients book their sessions 3-6 weeks in advance to be ultimately sure, email me at photostorycollect@gmail.com for availability.

WHY ARE DIGITAL IMAGES SO EXPENSIVE? Digital files are the most valuable and essential purchase. Through the portrait packages each purchase made includes both print and digital copy of the image. The purchase of the digital file includes a print release that allows you to make prints of any size without ever having to return to my studio. With this allotment in mind the high-resolution digital files are priced accordingly.

DO I NEED TO HAVE PROFESSIONAL MAKEUP FOR MY SESSION? Professional makeup is included within the session fee for each appointment because it provides a consistent, polished overall look. Working with a professional makeup artist will provide the clean, minimal (clean) make up look without making you feel weighed down or overdone. Opting out of this services does not change the required $150 session fee.


POLICIES

A signed electronic agreement along with the non-refundable retainer is due at the time of booking to reserve your session date and time. If the retainer and contract are not submitted within 48 hours of receiving your online proposal, the date and time will become open to other inquiries.

A non-refundable $150 retainer fee is payable via Square. Once the session fee is paid, no additional clients can be booked for that time and so the session fee is non-refundable under any circumstance. Session fees may be transferred to alternative date for no more than 6months after the original reserved time after which time the retainer is no longer valid.

Life happen, if you must cancel your session, please let me know as soon as possible (preferably no later than 48 hours in advance) to reschedule your session. Cancellations of cake smash sessions are subject to a $75 rescheduling fee,

Please arrive to your session on time with makeup and hair done and ready to begin. Your session will begin on time and may not be extended due to lateness. Sessions are subject to cancellation if client is more than 30 minutes late for their session.

NYC is an amazing city with gorgeous areas to shoot, if you have a specific location in mind feel free to share your ideas with me. Clients are responsible for caring for the reservation and payment for privately owned locations. This includes securing the dates, permits, and contract for us to shoot on site.

PhotoStory Collections adheres to strict copyright laws. All photographs taken will remain the copyrighted property of Candace Howe.