FREQUENTLY ASKED QUESTIONS

WHAT TYPE OF SESSIONS DO YOU SHOOT? I specialize in fine art maternity and family portraits. I also offer corporate and personal branding digital images.

Children sessions including cake smash and milestone portraits are serviced within family portrait sessions.

I also cover special events, both small and personal to corporate events. There is a two hour minimum within the tri-state area,

WHEN SHOULD I BOOK MY SESSION? Portrait sessions are offered all year round but should be scheduled as soon as possible if images are needed for special times to allow time for ordering and print turnaround. Most clients book their sessions 3-6 weeks in advance to be ultimately sure, email me at photostorycollect@gmail.com for availability. For my maternity clients I suggest scheduling your maternity session around 29 and 36 weeks.

WHY ARE DIGITAL IMAGES SO EXPENSIVE? Digital files are the most valuable and essential purchase. Through the portrait packages each purchase made includes both print and digital copy of the image. The purchase of the digital file includes a print release that allows you to make prints of any size without ever having to return to my studio. With this allotment in mind the high-resolution digital files are priced accordingly.

WHAT IF I JUST WANT THE DIGITALS? I’m passionate about you having and enjoying your images long after the shoot is over so I include the digital images of each portrait you purchase. The cost for the digital file is the same as the print so you’re really get two for the price of one!

DO I NEED TO HAVE PROFESSIONAL MAKEUP FOR MY SESSION? Professional makeup is included in the session fee for each appointment because it provides a consistent, polished overall look. Working with a professional makeup artist will provide the clean, minimal (clean) make up look without making you feel weighed down or overdone. While I do hope that you take advantage of the full team to pamper you, there is no discount if you decide to have it done elsewhere or to do it yourself. If you do chose to have it done elsewhere, I ask that you inform us to ensure the makeup artist isn’t scheduled for your session.


POLICIES

A signed electronic agreement along with the non-refundable retainer is due at the time of booking to reserve your session date and time. If the retainer and contract are not submitted within 48 hours of receiving your online proposal, the date and time will become open to other inquiries.

A non-refundable $175 retainer fee is payable via Square. Once the session fee is paid, no additional clients can be booked for that time and so the session fee is non-refundable under any circumstance. Session fees may be transferred to alternative date for no more than 6months after the original reserved time after which time the retainer is no longer valid.

Life happen, if you must cancel your session, please let me know as soon as possible (preferably no later than 48 hours in advance) to reschedule your session. Cancellations of cake smash sessions are subject to a $75 rescheduling fee,

Please arrive to your session on time with your hair done and ready to begin. Your session will begin on time and may not be extended due to lateness. Sessions are subject to cancellation if client is more than 30 minutes late for their session.

NYC is an amazing city with gorgeous areas to shoot, if you have a specific location in mind feel free to share your ideas with me. Clients are responsible for caring for the reservation and payment for privately owned locations. This includes securing the dates, permits, and contract for us to shoot on site.

PhotoStory Collections adheres to strict copyright laws. All photographs taken will remain the copyrighted property of Candace Howe.